More Efficiency. More Revenue.
After Sales – made easy.
Discover the PAQATO WebApp and turn the After Sales Phase into the Success Driver for your Online Shop:
- Actionable Data Insights for Optimized Processes
- Full Transparency and Control over Shipping
- Powerful and Consistent Brand Experience
- Delighted Customers who buy more
Over 2,300 e-commerce shops are unlocking their full potential with the PAQATO After Sales Solution!
QONTROL
Complete Transparency & Efficient Processes
QONTROL gives you full visibility into key KPIs from the moment an order is placed. Actionable insights help you monitor carrier performance, optimize logistics, and enhance customer interactions for a seamless after sales experience.
SPEAQ
More Information, Less Effort
With SPEAQ, you get personalized, automated shipping communication in your unique brand design. A seamless flow of information significantly reduces service inquiries, drives up to 75% of customers back to your shop for cross- and upselling, and boosts positive reviews. Repeat purchases and loyal customers eliminate the need for costly acquisition efforts.
TRAQ
Higher Revenue &
Stronger Branding
Integrating a tracking page directly into your online shop keeps customers engaged with your brand at every shipment update. Alongside delivery status, you can showcase product recommendations and special offers. A consistent brand experience and additional touchpoints set you apart from the competition and build long-term customer loyalty.
RETURN
Sustainably Automated, Analyzed & Digitalized
The fully automated returns portal ensures a seamless return process. Detailed insights into return reasons and returned items help reduce return rates long-term and cut costs efficiently.
Effortlessly connect PAQATO to your system
What potential are you leaving untapped after the purchase?
Did you know that the so-called after-sales phase is full of valuable opportunities to boost customer retention, efficiency, and revenue? PAQATO reveals which of these you’re not yet taking advantage of.
Get your free potential analysis now and uncover hidden opportunities for your e-commerce business.